FAQ
Production
Our T-shirts are printed especially for you once you place an order, which is why it can take us a bit longer to deliver it to you. Making products on demand instead of in bulk reduces waste due to overproduction, so thank you for making thoughtful purchasing decisions!
Trade partners: We use long-standing companies in each of the countries we sell in to handle the printing and despatch of our T-shirts. That way, delivery is always local and efficient and generates local employment.
Materials
Guitar Togs T-shirts are printed on a middle-weight T-shirt that is soft and comfortable with just the right amount of stretch. Double stitching on the neckline, sleeves and bottom hem adds durability. Tubular construction ensures no side-seams.
- Solid colors are 100% ring-spun cotton
- Sport Grey is 90% ring-spun cotton, 10% polyester
- Dark Heather is 65% polyester, 35% cotton
Size chart
There is a size chart link on each T-shirt page and here: Size chart
Care suggestions
- Wash inside-out in cool water (30°C/86°F)
- No bleach, strong detergents or fabric softeners
- Hang dry or tumble dry on low heat
- Cool iron on the inside if necessary avoiding the print
Shipping
- We apply a flat shipping cost regardless of how many you order
- All orders are sent using a tracked service
- We send you the tracking number and a link to a tracking page when the order has been despatched
These are the shipping costs for each country we sell in:
- UK: £4
- USA: $5.50 (USD) - standard
- USA: $13.25 (USD) - express (optional)
- Canada: $14 (CAD)
- Australia: $12 (AUD)
- New Zealand: $14 (NZD)
Delivery times
We have fulfilment partners in every country we sell so that delivery is always local. Our estimated delivery times are the total time from when you place your order to actually receiving your T-shirts.- USA: 7 - 10 business days
- UK: 5 - 7 business days
- Canada: 8 - 11 business days
- Australia & New Zealand: 9 - 12 business days
- These are estimates and are dependent on the carriers we use. They may vary especially at holiday times
Damaged and Incorrect Items
At Guitar Togs, we try our hardest to avoid them but mistakes happen and are sometimes outside of our control. If you receive an item from us that is damaged, has any sort of defect or is not what you ordered, then we will give you a replacement at no extra cost or a full refund. Please let us know by using the Contact Us page or sending an email to sales@guitartogs.com with the details including a photo showing the problem and we’ll sort it out for you as soon as possible.
100% Satisfaction Guarantee
If you are unhappy with your purchase, please let us know by using the Contact Us page or sending an email to sales@guitartogs.com with the details within 14 days and we’ll try our best to sort it out for you. Include a photo if you can. Returns are accepted by prior agreement.
Cancellation
Our T-shirts are printed especially for you once you place an order, so we can only cancel an order up to the point it enters production.
Legal rights
Nothing in the above affects any legal rights you have in your jurisdiction to cancel or return your order.